Hi I recently clean up my drive and reinstalled Music Maker, I downloaded my addons, soundpools, etc. Dvb t tuner expresscard 54 driver medion. I recently purchased and also coupons that I received in my email just in case I have to re-install Music Maker, the problem is not all soundpools couldn't be downloaded because I have to pay for it, I am missing 5 soundpools and I don't know how I got them, I created 9 songs and the software requesting these soundpools. Forgot to mention 'Rescan Soundpools' did not help. My first install was Music Maker Premium Edition 2018 and then on top of that I installed 2019 version, I didn't removed 2018 maybe I should have, was it a mistake? I found in soundpools section some samples or instruments missing but all my soundpools all working everything was ok, no problems but I couldn't stand watching those dead soundpools links, tried 'Rescan Soundpools' didn't work so I reinstall everything and start fresh and here caused the problem of the missing soundpools or I can't recover lost soundpools. Do I need to pay for those missing soundpools?

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Or was it coupons I lost? Hi, I'm not sure of what you are doing. Please watch the first part of this tutorial about Soundpools.

This will show you where the Soundpools are supposed to be located and you can go searching for them. Reinstalling MMM has nothing to do with Soundpool loops and their locations. Having more than one version is not a problem, but when you installed 2019, after activating it and any previous versions, you would still have to go to the Store, download and install everything which you should have. This is not done automatically by installing a new version. You don't need to pay for Soundpools again.

Once done, they should always show up somewhere and you can download them again. When you have gone through the tutorial and looked to see what is happening, come back and let us know. If you have more questions, please try to structure so that we know what you did, where and how, and what is missing. Hi, I'm not sure of what you are doing. Please watch the first part of this tutorial about Soundpools. This will show you where the Soundpools are supposed to be located and you can go searching for them.

Reinstalling MMM has nothing to do with Soundpool loops and their locations. Having more than one version is not a problem, but when you installed 2019, after activating it and any previous versions, you would still have to go to the Store, download and install everything which you should have. This is not done automatically by installing a new version. You don't need to pay for Soundpools again. Once done, they should always show up somewhere and you can download them again. When you have gone through the tutorial and looked to see what is happening, come back and let us know. If you have more questions, please try to structure so that we know what you did, where and how, and what is missing.

HTH John CB I looked at the start of the video I noticed I don't have 'Download free synthesizer and sound sound packages.' In the 'Update program/Upgrade Functions' menu and soundpools are located in different directory that is 'E: Data MAGIX Music Maker Content_Soundpools Soundpools Shop' they all wav files, got a blank directory in E: Data MAGIX Common Soundpools and the ogg files are located 'E: Data MAGIX Common Live Pads'. The problem is when I load one of my songs it shows 'File not Found' an.ogg synth sample missing under soundpool directory named 'Deep House - Touchdown Miami' I checked the directory in my drive its not there this soundpool doesn't exist, I then checked the Store in my Music Maker software 'More soundpools', found its there but it tells I need to purchase.

I getting similar problem with other songs this makes 4 soundpools directories missing that I need to purchase. I think it happened when I removed everything even soundpools and upgrade to the new version. The program didn't let me download all purchased soundpools, 4 soundpools missing that need purchased are Deep House - Touchdown Miami, Rock Pop - No Time, Ambient - Interference, Chillout - Mother Earth. Couldn't it be that some soundpools where free for limited time only? Another thing is in the 'About.' Menu it tells me my version is Music Maker 27.0.0.16 but it doesn't say Premium Edition, in the 'Activate Edition.'

Menu, under older programs list they are 3 keys already activated (ticked), Music Maker Premium Edition 2018, Music Maker Premium Edition 2019 and Music Maker Hip Hop Beat Producer Edition 2018. I am not sure which version I am using 2018 or 2019.

I going to see the video again to learn more about the program. 'E: Data MAGIX Music Maker Content_Soundpools Soundpools Shop' they all wav files, got a blank directory in E: Data MAGIX Common Soundpools and the ogg files are located 'E: Data MAGIX Common Live Pads'.. Did you do a custom installation if so what did you change? What is the E: drive - an internal hard drive, external hard drive or what? Where is your Documents folder located?