Welcome to the Samsung forum on CNET! Samsung worked with CNET to create a forum where people can ask questions and talk about all Samsung products and get help with everything from HDTVs, Smart TVs, home theater components, phones, cameras to monitors and printers. This forum is staffed by Samsung employees, but as we have seen in the past, often the most helpful answers come from CNET forum members themselves so please don't consider this just a Q and A with Samsung. This is a CNET forum and Samsung is here to be part of the conversation. Hi, Samsung just released a new firmware update (3001.1) - never done a firmware update for my new TV (which I heart bigtime) - and I wanted to update it, and I followed the upgrade steps on the PDF on the support page where I downloaded the firmware.but when the TV searches the USB stick for the firmware update it says nothing is on there.

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Anybody have any ideas how to make it work/been successful? A samsung support rep emailed me earlier in the week because I asked about the previous update (2002.0 - which was the latest until today) to find out what firmware update does and he said 'This firmware update will add codecs and also ensure the best reception.' - so assuming 3001.1 does that and more I really want to get it updated. Have been having issues with certain types of MKV videos (not playing/not even seeing them on external drive for example), so I want to get the most functionality out of the TV.

Hi HDTech, Thanks for looking into this thread. Yes I did that - I read the firmware update instructions on the Samsung New Zealand Support page for my TV thoroughly. I rung Samsung New Zealand (where I am) and they are stumped too, but looking into it.

Win 95 cd rom iso. Is it possible the firmware update is broken/doesn't work on all? I haven't yet heard anyone say 'I updated to 3001.1 and it worked fine'.

Just to get this out of the way: 1. I went to the correct region and correct page for the support for my TV. The firmware update directs to a global link for Samsung, so it's not something wrong with a local version of the Firmware EXE.

I am very technically competent. It's not a question of 'has he done it wrong' - it just isn't. I have followed the instructions to the letter and walked through the steps on the phone with Samsung Support - I know I am doing it right.

I am not angry at all, I love my TV, it would just be great to get the full functionality out of it, that's all. Like I said, anyone had any success with the 3001.1 firmware update? Thanks, Ben p.s. Why does it only have to be an executable install?